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Volunteer Adviser
- Moray Citizens Advice Bureau (CAB)
- VO70142
Description
Moray CAB provides information and advice to the community of Moray on a wide variety of issues such as benefits, housing, employment and consumer issues. Advice is provided face-to-face or by telephone so we are looking for people who can listen and be non-judgmental.
Volunteer advisers interview clients, search our information system for relevant information and explain this to clients. As an adviser you may also provide practical advice such as completing forms, writing letters and contacting other agencies. Volunteer advisers also make a record of the advice given and actions taken.
Organisation aims and objectives
To provide a free, impartial, confidential and independent information and advice service to the community of Moray.
Availability
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Availability Monday and Friday – Mornings 9.30 – 12.30 Tuesday, Wednesday, Thursday Mornings 9.30-12.30 & Afternoons 12.30 – 3.30
Frequency and commitment details
Each of our sessions run for 3 hours and volunteers normally volunteer for 2 sessions per week but this can be flexible.
Restrictions
Experience required: Competent IT skills, good communication skills, ability to work as part of a team, commitment to equality and diversity
Travel details: Volunteering takes place at the Moray Citizens Advice office - 6 Moss Street Elgin. Travel expenses (by public transport or a mileage rate) are available.
Minimum age: 16
Support
Expenses paid: Yes
Expenses details: Travel expenses (by public transport or a mileage rate) are available.
Taster available: Yes
Support:
Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet
