Home About us For volunteers For organisations For groups Find opportunities Contact us

Find opportunities

Advice / Information Giving

Access Hub Volunteer (Glasgow)

  • Simon Community Scotland
  • VO80768

Description

Be part of our team in an award winning, groundbreaking service that helps people to feel valued and listened to. We’ve created a one-stop-shop where all the support people need is in one place.
Our team provided over 24,000 face-to-face supports to around 3,000 individuals the first year it opened, in September 2020. People respond really well to the space and the environment we have created, it’s a very welcome space to be and that impacts on everyone who comes through the door. The additional help from our valuable volunteers can, and does, make a real difference.

Specific Tasks
To gain a broad knowledge of Simon Community Scotland’s Access Hub purpose and activities
Along with a staff member, provide a welcoming environment to all visitors, act as a point of contact for enquiries and alert relevant staff promptly of any visitors arriving for appointments
Complete all administration that’s associated with the service, such as recording data from each visit received, outcomes and monitoring information
To uphold the highest standard of customer service
To be responsible for the safety and comfort of the public, staff and visitors during their time in The Access Hub
To actively promote Simon Community Scotland and partner agencies

Commitment
We welcome volunteers to stay with us and continue to help us make a difference in people’s lives. 12 months would be the ideal minimum but we respect your time and commitments elsewhere.
For this role we ask for a minimum of four hours per week or fortnight. We've found that volunteers committing to a regular slot works best for both the service and the volunteer – and makes rota planning easier.
Our recruitment follows the Safer Recruitment process, which means giving consideration to safeguarding arrangements at every step. We will ask you to attend an informal interview, provide us with two references and attend our Mini IMPACT training – a shortened version of our dynamic 5-day staff programme.

Organisation aims and objectives

Every day we help make positive things happen for people facing extremely difficult circumstances. We provide expert, compassionate and flexible support and link people into the services they need. We deliver a range of services across Glasgow, Edinburgh (Streetwork) and across Central Scotland. We work with people so that they can resolve their homelessness as quickly as possible. We maintain contact with people – in diverse circumstances – so that we can help them address the underlying reasons for their homelessness and get the support they need. By working and learning together we can drive impact and change person to person – to transform everyone’s experience of homelessness in Scotland.

Availability

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening

Frequency and commitment details

A minimum commitment of a 4 hour shift per week. This can be flexible, although arranged in advance.

Restrictions

Experience required: Have the ability to work with people in a way that takes into consideration their individual and cultural beliefs without expressing personal opinion Be able to approach your volunteering role and tasks with a flexible and non judgemental attitude Be empathetic towards our client group Have good communication and people skills Enjoy meeting and interacting with people from diverse backgrounds Commitment to high levels of customer service – experience of dealing with the public
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Out of pocket expenses paid

Last updated 3 months ago

Similar opportunities

Board Members
  • City Moves Dance Agency SCIO
Citymoves Dance Agency SCIO is a regional dance charity based in Aberdeen, in the North East of Scotland. Our charitable purpose is to lead positive impacts through dance. The organisation was established as an independent Scottish charity in 2015. We’re committed to making continued improvements to how we work, across all parts of the organisation. We strive to remove barriers so that people of all ages, abilities and backgrounds can experience the benefits of a life enriched by dance. We welcome a diversity of perspectives in the work that we support, the classes we teach, the talent we nurture, and the people we recruit. We believe this makes us an organisation that is stronger and more meaningful to the communities we serve. The next period will see us deepening our commitment to artists, audiences, and participants across Aberdeen and Aberdeenshire, and thinking about how we best serve our communities. *About the role Citymoves’ trustees are responsible for the governance and strategy of the charity. We welcome applications at any time, from individuals with a variety of skills. Experience in any one or more of the below areas would be particularly welcome: • Finance and fundraising • Knowledge of the local Aberdeen ecology • Running an arts or community organisation We welcome both new and experienced trustees from across the UK. We are interested in people who are enthusiastic about learning, and who would like to contribute to the development of dance in the North East of Scotland. *Time commitment Trustees are expected to attend the quarterly Board Meetings and one strategic away-day per year. We also have a Finance Committee who meet quarterly, and an Equality, Diversity, and Inclusion Working Group. Other working groups are formed subject to need. Meetings are held on Zoom. This is a voluntary, 3-year appointment, with reasonable travel expenses covered. We also have a learning budget and are committed to supporting the development of our Trustees. Excellent support and relevant training is provided to all Board Members. Trustee training for board members is through an online onboarding process. Citymoves Dance Agency takes new trustees through their induction pack and has two sessions 1-2-1 with the chair of the board, prior to attending their first board meeting. *How to apply Please email us at citymoves@citymoves.org.uk with your CV and covering letter for consideration by the Board. Please confirm in your email that you are not disqualified from acting as a charity trustee. Any questions, please contact us at citymoves@citymoves.org.uk, or call 01224 984159.
Find out more
Driver
  • Mearnskirk Helping Hands
One of the biggest barriers people face in attending our groups and activities is the ability to get to us. There is limited public transport to where we are located and sometimes people coming along need a little bit of assistance or extra time to get from their home to a vehicle, which taxi drivers sometimes cannot provide. As a Volunteer Driver you would be providing the means for someone to be able to attend a group, allowing them to meet with others attending and have some company, ultimately helping to improve their wellbeing and make them feel less lonely. As a Volunteer Driver, we'd ask that you use your own car to pick people up, take them to the group and be able to take them home again. We provide all out of pocket expenses, so your mileage would be reimbursed at £0.45 per mile. Sometimes people might need a bit of assistance and you would be provided with full training on moving and positioning to support someone to get in and out of a vehicle if needed. We are looking for drivers to be able to bring people to our Men's Breakfast Club on a Friday morning, 10–11 am and also to our Blether & Brew Group, which is every second Tuesday, 2-3.30 pm. A PVG is required for this role. If you enjoy driving and would like to use this skill to make a huge difference to the life of someone living in your community, this role could be just for you.
Find out more
Board Member
  • Mearnskirk Helping Hands
Mearns Kirk Helping Hands was established in 2016, running a variety of groups and activities to improve health and wellbeing and reduce social isolation and loneliness in the local community. Since being established, we have grown to run nine groups throughout the week, a befriending project, as well as specialist groups, such as IT learning classes. Our charity is volunteer led with nearly 100 volunteers helping across the charity. It's an exciting time as the charity looks to continue to evolve to meet the needs of our community. Particularly given the rise in the ageing population in the local area. To do this, the charity is seeking new Board members to guide and develop what we do. In particular, we have identified that our Board requires people with certain skill sets, these are in: * Fundraising * Voluntary Sector * Marketing * Finance * Human Resources Being part of the Mearns Kirk Helping Hands Board gives you the opportunity to lead on the development of a local, community based charity, ensuring we are sustainable, have good governance and good practice. You'll also be making a difference to the lives of those who use our services as well as our volunteers. We ask that you can commit to attending four Board meetings per year, alongside our Annual General Meeting. Other time you would need to give would be dependent in the role you could fulfil within the Board around the specific areas of expertise we are looking for.
Find out more
Befriender
  • Mearnskirk Helping Hands
Volunteer befrienders (18+) will be matched with a person in the East Renfrewshire area aged 65+ who are looking for company or support to become more connected to their community. The befriender will visit the person once a week in their home for an hour or so or accompany them to an activity. If, due to COVID restrictions meetings can't happen, contact will be made over the telephone in the first instance.
Find out more