As a reception volunteer you will help support the front of house team at the
hospice providing a friendly welcoming face and professional reception service to
visitors.
As a volunteer receptionist you will be that important first impression when visitors
come through our doors, providing information, direction and support.
We welcome volunteers from all backgrounds and walks of life. We value the unique
perspective you bring to our team
The Ayrshire Hospice provides outstanding quality care and services which helps those with any life limiting illness. Care is provided where there is no cure for the condition, but which improves the quality of each day for people who have a limited time to live. Our charity helps adults throughout Ayrshire and Arran with life limiting illness such as cancer, neurological conditions, end stage heart failure and lung disease. We help people to live as actively as they can to the end of their lives - however long that may be, where ever that may be. The care we provide not only seeks to alleviate pain and symptoms, but also allows people to stay engaged with friends, family and their community. We not only look after people’s physical needs but also attend to their emotional, spiritual and social needs too. The patient and their family are at the centre of all the care we provide. Family members, close friends and carers are also supported both during a person’s illness and following bereavement. We provide care in a number of places, including people’s own homes, hospitals and care homes as well as in our purpose built day care and in-patient units. Wherever suits our patients best.
Experience required: The Ayrshire Hospice welcomes applications from all sections of the community.
Experience is not essential for this role, but ideally you should demonstrate:
Skills and Experience
A knowledge and understanding of reception duties
Good customer service skills to ensure the best visitor experience is delivered
Good organisational skills, pro-active and responsible
A flexible approach to working as part of a team or alone
Adopting a thoughtful and sensitive approach to the role due to the complex nature
of the surroundings
Be discreet, confidential and aware of data protection
A strong understanding of the services the hospice can offer people with a lifelimiting illness.
This opportunity is not listed at a specific location but is advertised across North Ayrshire.