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Could you help to coordinate the Orkney & Shetland SSAFA branch services supporting the Branch chair and caseworkers that cover both Orkney & Shetland. You can be based in either Orkney or Shetland to undertake the role. You don’t need a military background, just some good I.T and admin skills, the ability to get on with people and good communication skills and written English. If so we’d love to hear from you. Key role responsibilities • Managing the SSAFA branch admin and providing support to all volunteers, especially new ones • Work with the branch Chairperson, treasurer and others to ensure the smooth running of the branch • Accepting referrals and coordinating SSAFA caseworkers, visitors and helpers accordingly • Oversee all SSAFA casework across the branch ensuring clients get the support that is effective and timely • Build relationships with regional and central office staff to ensure an effective flow of information • Helping to promote and create awareness of SSAFA services in Orkney & Shetland • Maintaining accurate records of volunteers and cases, submit accurate data to Central Office • Providing administration for an annual program of meetings including an AGM, recording and implementing decisions • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction)

Moray Duo is a local group for supporting the health and wellbeing of disabled people in Moray. The group would like to welcome a few new volunteers to help take minutes at meetings and to help organise information and data on their computer.

Being an adviser is a very varied role. As an adviser your main responsibilities will be: • Interview clients at drop-in sessions and appointments in the bureau and occasionally by phone and outreach sessions; • Listening to clients and letting them explain the problem. Helping the client to clarify the issues by exploring the problem through active questioning; • Provide information to clients from the Citizens Advice Bureau electronic information system, reference books and other sources; • Explain the choices and consequences the client faces to enable clients to make informed choices; • Give practical support to clients by writing letters, completing forms, doing basic benefit calculations, making telephone calls and speaking or writing to other agencies on their behalf; • Refer / signpost clients to other agencies for specialist/additional support; • Keep accurate case records of meetings with clients on official computer databases; • Identify common issues that affect many clients to prevent future problems; • Maintaining basic office administration, e.g. filing case notes, amending information, telephone calls and any other appropriate tasks as required; • Committing to a minimum of two volunteer sessions per week is required, either 9am – 1pm or 1pm - 5pm. and for Dumfries, on a rota, cover one evening sessions which can occur every 6-8 weeks; • Attend volunteer/staff meetings as arranged. Volunteer Administrator: Administrators ensure that bureau systems run smoothly. Good support is essential for the running of any organisation, and a Citizens Advice Bureau is no different. Being part of our admin team is a rewarding and varied role. As an administrator your main responsibilities and tasks will include: • Reception duties – greeting clients and arranging appointments; • Receiving and sending faxes, mail, email and telephone calls; • Filing and photocopying; • Using word processing packages, spreadsheets, and databases; • Developing and maintaining administrative systems; • Stock control of leaflets, materials, ordering forms and updating information; • Keeping reception area of information up to date and replenished; • Helping to arrange events; • Taking notes and minutes at meetings;

Front of House - taking and selling tickets, recording numbers of people present in building. Bar - selling soft drinks, alcohol and following licensing rules.

We are looking for enthusiastic and friendly volunteers who can regularly give us four hours of their time per fortnight. We are currently open 2 days a week from 11am to 3pm and are hoping to increase our opening hours in the near future. Duties of the role include: • Welcoming visitors and answering questions • Selling museum publications • Recording visitor information • Receiving items donated by members of the public We are looking for people who have: · An interest in Dalkeith’s history · Good people skills · Good listening skills Experience of using Word and Excel would be a bonus You can check out our website for more information about the museum at www.dalkeithmuseum.co.uk. A volunteer application form can be downloaded and printed from the site for completion. Alternatively, email volunteers@dalkeithmuseum.co.uk if you would like to be contacted by the Volunteer Coordinator.

If you enjoy being in an office and like meeting people, this is the role for you. You’ll be providing people with wheelchairs and other equipment to help them get moving again after illness or injury. What you will be doing Giving a warm welcome to customers visiting or phoning us. Helping people wanting to hire a wheelchair or other equipment. Using a computer-based stock control system. Showing people how to use equipment. Taking payments / donations Apply online https://volunteer.redcross.org.uk/opportunities/30264-customer-service-volunteer-wheelchair-volunteer-dalkeith-2022-04-06

Due to increased demand, we are looking for a volunteer to help us with our admin and events. Working closely with the CEO, during hours to suit the volunteer and based in our Kingseat office or at home (with regular meetings with the CEO for support), the volunteer would oversee the general administration of the charity, support our event management and help with fundraising. Training and support will be given to help with skills development in all areas of admin, event management and fundraising and the hope is that the post may become a paid staff post in the future.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you. Leading and coordinating a team of volunteers the Branch Chair oversees all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations and policies.

You will be helping our Database Co-ordinator and Supporter Care Team to make sure the information held on the CHAS database is accurate. You'll also support the smooth running of the Fundraising Office, ensuring money is counted, supporters thanked, and donations are processed quickly and accurately. The time you give will help us to generate as much money as possible for CHAS so we can support children with a life-shortening condition across Scotland. We’re looking for an efficient, organised volunteers with strong office skills, particularly Excel and Word, a keen eye for detail and a good understanding of excellent customer service. What activities will I be involved in? - General admin support e.g. counting collecting can contents, creating thank you letters to supporters, organising fundraising materials - Data input and import, checking accuracy of information; reporting and amending errors - Running weekly and monthly reports - Helping to maintain sensitive and confidential medical and personal information regarding the children and families accessing our services - Attending any training that will help you with your volunteer role Supporter Care volunteers are often the first point of contact for families and supporters, so a friendly, warm response at the end of the phone or in person can help to make a big difference to their impression and overall experience of CHAS; supporting with administrative tasks helps to ensure that our office runs smoothly. Helping us to maintain the accuracy of information on our database is vital in supporting our fundraising team to raise as much money as possible to fund our services. It also means that our Finance Team is able to report and complete their work efficiently and CHAS operates within the data protection laws. The time commitment is flexible and can be agreed with your Volunteer Manager. It’s important to us that you feel happy, safe and confident in your role; you will be invited to complete a short core learning package that is tailored to your role. If you are interested please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org

Angus Federation SWI is looking for a dynamic secretary who would help us achieve our aims of building an inclusive community of women, to have fun and form friendships; to learn, share and socialise. We are a grouping of 28 Scottish Women’s Institutes from Lundie in the south to Tarfside in the north, Westmuir in the west to Inverkeilor in the east. The Executive Committee of Angus Federation SWI works to maintain the smooth running of federation level events, our finances, and to communicate what is happening at national level to the component Institutes and likewise from Institutes to the national organisation. We meet about 5 times a year. Working on a part-time basis, our secretary must be friendly, efficient, and highly competent in the use of Microsoft programs and email. An laptop and honorarium (£600) is provided. If you would like to ask any questions or to get more detail (a full job description is available), please contact Maureen Macleod (angusfedsecretary@gmail.com).