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Interview clients to gain a full understanding of their financial situation Record financial and other relevant information accurately and summarise action points and timescales, Complete all necessary paperwork at the interview and ensure that actions are agreed with the client, Ensure all information and paperwork is given to the person responsible for carrying the action points forward, Signpost clients as appropriate, without bias, Undertake administrative tasks as appropriate.

Volunteer recruitment is currently paused due to the ongoing Pandemic. However, we still encourage you to register your interest in future volunteering opportunities, and we will be in contact once volunteer recruitment recommences. We look for volunteers to get involved in every exhibition at the Gallery as Volunteer Exhibition Assistants. Our team of volunteers are crucial in the success of our exhibitions and provide essential and valued support. All volunteers receive training for their role and a high level of support from the Gallery team throughout their time volunteering with us. We offer practical experience of working in a contemporary gallery space, public engagement and the opportunity to meet artists.

The purpose of this role is to staff the Alzheimer Scotland Borders Service Resource Hub in Kelso with reception, providing information and signposting to local services and resource leaflets, as well as also being there to meet and greet people with dementia and carers. Role Description: 1. To welcome visitors and service users. 2. Answer the telephone and take accurate messages. 3. Attend dementia awareness training and attend any other necessary training relevant to the volunteering role. 4. To carry out other reasonable duties requested of the volunteer.

You will provide Mentoring support to adults’ on a 1 : 1 basis to adults age 18+ who wish to develop a focus on their aspirations. The Mentor will be able to inspire and empower by breaking down the individual’s goal into smaller targets helping to achieve their bigger goal . The volunteer should be willing to meet with an adult and inspire them to set and achieve their goal through meeting with them for one hour per week. The first few weeks may be just getting to know the Mentee and understanding their aspirations. The Mentor should then be able to work with the Mentee and agree on an’ achievement plan’, setting small goals and tasks to help the individual focus on steps to realising their potential’. You will meet with your Mentee in a public space i.e. library, cafe etc to motivate and empower them to ‘think clearly on their past achievements, their existing skills and set next step goals to realising their aims. Depending on the aspiration and the individual, we would expect the Mentor relationship to last for 6 months. And will be timed to suit all parties involved. We require Mentors to enjoy working with people and have good people skills and are respectful caring individuals. Training and support to become a valuable Mentor will be given. All out of pocket expenses will be paid. There will be opportunities to develop the role as Mentor and move onto becoming a ‘Lead Mentor’ supporting and training other volunteers or a group Mentor.

LINKnet is looking for minority ethnic volunteers (from all ethnic groups) to become development assistants to support the development team in the evaluation and prioritization of volunteer mentoring and befriending services. Through a range of support structures, the voluntary job is likely to include: Assisting the development process of various projects, Helping in completing all project-related documentation, Working with the development team in project initiation.

LINKnet are looking for volunteers to support paid staff to increase awareness of oral health among ME (minority ethnic) communities by bringing the communities in and delivering oral and wider health improvement messages in an accessible manner. “Edinburgh Smile”, is a project of LINKnet that partners MEHIS (Minority Ethnic Health Inclusion Service)- NHS. The successful candidates will be involved in the development and coordination of activities to raise awareness.

Scottish Communities Climate Action Network (SCCAN)’s purpose is to inspire and promote, connect and support community-led action in Scotland to address the Climate Emergency. Please see our website: https://www.scottishcommunitiescan.org.uk/ Would you like to help take climate action to the next level? We have a new volunteer role available with our Events working groups! You would be helping once a week with the following: -Events organizing and facilitating -Taking part in regular events working group meetings -Contacting potential speakers and facilitators -Promoting events by writing blog posts and promoting on social media. -Compile a report on the event. As a volunteer led organisation, our capacity to offer thorough training on events coordination is limited so we would expect you to have some experience or to be adaptable. There will be some initial training on the way SCCAN operates. The start date is flexible to suit your availability. Our events and meetings are currently done online through zoom. Commitment could range from once / week to twice a month. If interested, please drop us an email at info@scottishcommunitiescan.org.uk

We are a child protection and wellbeing charity providing legal services that low-income parents could not otherwise afford. Most have either lost a family court case to care for their children at home for trivial reasons. About 80% have learning and/or physical disabilities and need help in understanding the Court processes and social work law. Our first stage and a child protection protocol is a list of nine simple questions that most people can answer without assistance. This lets us know how or if we can help them appeal a bad decision by the family Court or Social Workers. Very often, people need an independent professional parenting assessment. This is the parent’s examples of topics such as healthy eating, resilience and education. I am the assessor, it would be inappropriate for me to advise parents. A volunteer can guide parents who need help, which is perfectly acceptable. Parents might need a keyworker, someone they can talk to about their problems and keep us updated on any issues we need to address. After a few months and the appropriate training, we need help preparing cases, writing a summary, evidence list and emailing copies of Court Orders and reports for our solicitors. For further details about volunteering with us please contact Gerry Hannah, Trustee Chair at email gerry@partog.co.uk or tel.: 0777 3722 767.

*PLEASE NOTE: We are only looking for volunteers that are a reasonable distance from Aberdeen only* *DUE TO COVID-19 ALL RECRUITMENT AND INDUCTION TRAINING WILL BE COMPLETED ONLINE* -How can you support victims and witnesses of crime? Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service. -How would you help? Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives. • Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact • Help service users feel more confident by arranging and conducting court familiarisation visits • Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users. • Feedback and agree follow-up actions with staff members • Provide administrative support in completing the service users journey -What benefits would I get? Volunteering with Victim Support Scotland can be challenging and also extremely rewarding. As a volunteer you will: • Support people when they most need it • Learn new skills and knowledge of the criminal justice sector • Gain access to a range of specialist training courses that are relevant to your volunteering role • Positively contribute to your community as a member of a team actively working to reduce the impact of crime • A chance to give something back • Receive support in your volunteering role to deliver services effectively • All reasonable expenses (e.g. travel) will be reimbursed -What skills and experience do I need? We are looking for committed, reliable and empathetic volunteers who can work with people of all ages, backgrounds and life situations. Although we provide full training and support, knowledge of the criminal justice system and experience of supporting people is beneficial. As a Victim Support Scotland Volunteer you will need: • Effective communication skills • The ability to actively listen to service users and anyone affected by crime • An interest in learning about the criminal justice system and understand the service user’s journey • An awareness of confidentiality obligations and the responsibilities that come with upholding these obligations • Effective time management skills (and working under pressure) • Undertake all relevant training and refresher training • Access to a car or ability to use public transport -What is the time commitment? We know that our volunteers have busy lives, so we agree the time commitment with each individual volunteer. However, we ask for: • a minimum commitment of approximately one day per week, however this may vary depending upon the needs of the service. • a minimum commitment of at least 1 year so that they might get the most out of a volunteering role. -How can I apply? The people we support come from all communities across Scotland, as do our volunteers. We welcome new volunteers from all backgrounds and languages. To ensure we provide the best possible service to people affected by crime, we take all our volunteer applications through our processes which involves: • Joining the Disclosure Scotland PVG scheme (Victim Support Scotland registers volunteers for this and there is no cost either) • Providing two satisfactory references • Completing our three day ‘Introduction to Victim Support Scotland’ training module • Signing and abiding by Victim Support Scotland’s Confidentiality agreement • Commitment to Data Protection • Volunteer Agreement For further information please contact Ewan McPherson at Email: ewan.mcpherson@victimsupportsco.org.uk

WaterAid enables the world's poorest people to gain access to safe water, sanitation and hygiene education. These basic human rights underpin health, education and livelihoods and form the first, essential step in overcoming poverty. We work with local partners who understand local issues and we provide them with skills and support. This empowers them and local communities to set up and manage practical and sustainable projects that meet communities real needs. We also campaign locally and internationally, to change policies and practice, and to ensure water and sanitation's vital role in reducing poverty is recognised. During the current COVID 19 pandemic and for the foreseeable future there will be no face-to-face WaterAid talks. Applicants will be asked to complete the Volunteer Speakers ONLINE training course and will stay at home and comply with COVID19 containment requirements until the crisis is over. However, during the crisis many schools are arranging activities for their students via Microsoft Teams, Skype and other applications to complement students’ home-schooling during COVID19. Our Speaker Network has made our PowerPoint presentations available for teachers to download. If applicants know how to use Microsoft Teams or Skype with slides and would like to deliver webinars to schools and organisations, they should let us know when they apply. Training and excellent support is provided to all volunteers. *People can express interest to volunteer at https://www.wateraid.org/uk/get-involved/volunteering/volunteer-as-a-wateraid-speaker after which they will be sent an application form to complete. *If you have any questions or for more details please email Speakers@wateraid.org .