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Come and join our cause any time of the year. You don't have to wait up till Christmas to help make a real difference to the lives of families in Ayrshire. Volunteering with Night Before Christmas is a meaningful way to help some of Ayrshire’s most vulnerable children and families. It’s also an opportunity to develop and enjoy new experiences. You’ll connect with your community, meet new people, learn new skills and share what you know. All our voluntary roles are supported: people come first. We’ll give you an induction and relevant training, and you’ll always have space to raise issues. You don’t need specific skills for many of our roles. All we ask for is enthusiasm and a willingness to get involved. Tasks may include: - Sorting and tidying - Packing bags - Talking and greeting other volunteers - Driving and delivering bags - Keeping records - Fundraising - Participating in events - Creating social media posts - Photography

Our volunteers help us look after this wonderful museum, welcome visitors from around the world and ensure that they have a fantastic experience while visiting. Our volunteer guides explain the museum's long history to our visitors, and help them understand more about the importance of Robert Burns. What’s included in the role? · Welcoming visitors and helping them to enjoy their visit · Ensuring that the property and its contents are respected and secure · Ensuring the people working and visiting the property remain safe at all times - Lending a hand in maintaining the surrounding gardens - Learning and explaining crafts that would be common in the time of Burns, such as spinning or ink-making Who will I be working with? Generally, you’ll be working with a team of other volunteers and Trust employees, and as you’ll usually volunteer on a specific shift, you’ll see the same volunteer team on a regular basis. If you need help while volunteering, your volunteer manager or another appointed person will also be around to assist. Who can volunteer with the Trust? We have an Equality and Diversity policy, and our volunteering opportunities are open to anyone to apply. After you apply, we’ll get in touch to arrange an informal chat with you, to help you understand a bit more about the role and see if it’s right for you. What if I need some extra help to volunteer? Most of our volunteer roles are flexible and can be tailored to meet your needs, although due to the shift pattern for this role, here we’re looking for volunteers who are regularly available at specific times. Our volunteer managers will be happy to discuss any help that you might need to volunteer, including adapting the role or assisting with volunteer expenses, when you first meet up.

Try new things and decide on the career for you. We offer a wide range of volunteering opportunities which are great for learning about the work of a particular location or role. At the Trust, there’s a role for everyone. Volunteering doesn’t have to be a slog – we’ve got a wide range of projects across Scotland that are suited to all ages. This is a very exciting time. Many local people visit the property regularly for a variety of reasons, it is also a popular stop-off point for a walk, food and beverages or to enjoy the playpark. The property runs a number of successful events throughout the year and we would like to know more about who comes to those events, is it mainly local people or do people come from more further afield? We would also like to know what draws them to the Robert Burns Birthplace Museum, what is special about it and what else would help the property build and maintain stronger community relationships or perhaps we need to offer different types of events that would appeal to visitors. To find this information out we need to ask people their views and so we are seeking to recruit a small team of Engagement volunteers to help us carry out research at each event who we will support and train to ask those important questions. What’s included in the role? The main part of this role will have you positioned in the Burns Museum when events are happening, interacting with visitors, etc and asking a series of set questions to help the Trust gather vital information about the community needs, aspirations about days experience. Why should I volunteer in this role? Volunteering is a wonderful opportunity to meet lots of different people and make new friends. Most of our volunteer roles are flexible and can be tailored to meet your needs. Our volunteer manager will be happy to discuss any help that you might need to volunteer when you first meet up.

Try new things and decide on the career for you. We offer a wide range of volunteering opportunities which are great for learning about the work of a particular location or role. At the Trust, there’s a role for everyone. Volunteering doesn’t have to be a slog – we’ve got a wide range of projects across Scotland that are suited to all ages. Are you interested in taking guided tours? We have opportunities for volunteer guides for public tours or to help with school visits. Tasks will include welcoming local and tourist visitors, sharing the history and stories of Burns Birthplace cottage along with the option of helping at special events. This is an excellent opportunity to meet lots of a new people and gain hands-on experience in a unique and fascinating heritage site, with privileged access to an outstanding historical building. What’s included in the role? · Welcoming visitors and customers to our property · Provide information about the building, its history and stories · Working as part of a team · Provide information regarding the National Trust for Scotland and other NTS properties. · Opportunity to assist and run guided tours. Most of our volunteer roles are flexible and can be tailored to meet your needs. Our volunteer manager will be happy to discuss any help that you might need to volunteer when you first meet up. "I have been a volunteer for more than a few years now at the Robert Burns Birthplace Museum. I take guided tours round the Museum site, organise the free, open to all Highlight Talks held at the Museum roughly every fortnight from September to June. I've also been involved with fund raising events to support the work of the Museum. A memorable moment, from volunteering, was the fun of reading the Gruffalo in Scots for two Australian visitors. I just happened to meet them in the Monument Gardens, got talking and agreed to their request to read the Scots language version of the book. Another memory is meeting the family of the Night Watchman who prevented Suffragettes blowing up Burns Cottage in 1914." - Melvyn

Volunteering at CAB as an adviser is hugely rewarding. Each session is different and clients come to us with issues as diverse as consumer issues through to housing problems and those simply looking to be signposted to another organisation. We are looking for people who love to work as part of our friendly team and have an open and enthusiastic manner. Advisers help clients reach informed decisions and may assist in drafting letters, making phone calls and filling in forms. We are looking for people who would be able to commit to giving six hours per week to CAB although this may be negotiable. This would be split over two sessions per week. We provide fantastic training and ongoing support with our next training group starting late September. If you would like to make a positive difference to Moray residents this is your chance. Excellent verbal and written communication skills Good computer skills Ability to work as part of a team and with the general public Be able to extract relevant information and present it to clients appropriately Be willing to undertake training

Triage Volunteers are the first contact for clients seeking help for a variety of issues. They identify key information about the client’s issues and assess and agree whether signposting or a call back is the best route to support the clients and deal with the issues. Main Tasks include: -Assess clients enquiries using sensitive listening and questioning skills -Identify key information about the enquiry including time limits, key dates and any requirement for urgent advice or action, using scripts and diagnostic tools -Identify and summarise the essence of the enquiry -Establish the client’s objectives -Record cases – make an electronic record of the client’s details, in accordance with CASTLE recording requirements and CARF’s Quality Assurance Policy -Keep up-to-date with advice and organisational updates by reading AdviserNet news items, relevant publications, internal email communication, intranet articles and online training This is a great opportunity to meet new people and learn new skills. Volunteers will be provided with training and support. For a full list of tasks and to find out more please enquire with the Learning and Development officer.

Triage Volunteers are the first contact for clients seeking help for a variety of issues. They identify key information about the client’s issues and assess and agree whether signposting or a call back is the best route to support the clients and deal with the issues. Main Tasks include: -Assess clients enquiries using sensitive listening and questioning skills -Identify key information about the enquiry including time limits, key dates and any requirement for urgent advice or action, using scripts and diagnostic tools -Identify and summarise the essence of the enquiry -Establish the client’s objectives -Record cases – make an electronic record of the client’s details, in accordance with CASTLE recording requirements and CARF’s Quality Assurance Policy -Keep up-to-date with advice and organisational updates by reading AdviserNet news items, relevant publications, internal email communication, intranet articles and online training This is a great opportunity to meet new people and learn new skills. Volunteers will be provided with training and support. For a full list of tasks and to find out more please enquire with the Learning and Development officer.

Triage Volunteers are the first contact for clients seeking help for a variety of issues. They identify key information about the client’s issues and assess and agree whether signposting or a call back is the best route to support the clients and deal with the issues. Main Tasks include: -Assess clients enquiries using sensitive listening and questioning skills -Identify key information about the enquiry including time limits, key dates and any requirement for urgent advice or action, using scripts and diagnostic tools -Identify and summarise the essence of the enquiry -Establish the client’s objectives -Record cases – make an electronic record of the client’s details, in accordance with CASTLE recording requirements and CARF’s Quality Assurance Policy -Keep up-to-date with advice and organisational updates by reading AdviserNet news items, relevant publications, internal email communication, intranet articles and online training This is a great opportunity to meet new people and learn new skills. Volunteers will be provided with training and support. For a full list of tasks and to find out more please enquire with the Learning and Development officer.

Volunteering Matters is a national volunteering and social change charity. We believe that everyone in the UK should have the opportunity to thrive. We bring people together, through the power of volunteering, to resolve some of society's most complex issues. Our national project, Getting Together Matters, operates across Scotland, England and Wales. Getting Together Matters deliver virtual activities; online zoom groups and telephone only groups, to help people aged 50+ feel connected & reduce social isolation and loneliness. We have a timetable of events and activities each week and we are looking for enthusiastic volunteers to help run the activities. If you can spare an hour a week, have a computer & internet, and would be prepared to be consistent, enthusiastic & above all kind and considerate - we would love to hear from you! Running the groups means logging on to the specific platform (Zoom or Telephone), at regular times, facilitating conversations and enjoying communication amongst our 50 + groups. We would give training, arrange the set ups & show you how - cover the groups with you for a while, then you would facilitate one of our weekly groups. Ideally Mondays or Fridays are good days, but we are open to what people have to offer & we can work from there. Lots of explanations available, so do reach out if you are at all interested but would like more info.

Make a difference at Drumchapel CAB as a Volunteer Advisor – it can be incredibly rewarding to contribute something non-financial to a cause our community cares about! We are now recruiting for our next intake of volunteers. Our training consists of a virtual training programme and access to an e-learning platform. As the training is online it is extremely flexible and can be accessed on a day and time that suits your weekly circumstances. We promise to offer support and guidance along the way as you work your way to achieving adviser competence. Situated in Drumchapel we offer free, confidential and impartial advice and assistance to Glasgow residents with the postcode G1 - G15. Operating since 1963, we have had to constantly change and adapt to meet the ever-increasing needs of our community. We do this by offering multi-channel appointments for our clients. These include: face to face, phone, webchat, email and video call. In this role, you'll develop new skills, gain more confidence and meet new people. Our volunteers come from all walks of life. All we ask in return is a commitment of at least 6 hours per week, a willingness to learn and dedication for a minimum of 12 months. Day-to-day duties and responsibilities of a volunteer adviser can include: - Interviewing clients – this involves listening to the client while they explain their problem helping them to clarify the issues by exploring the problem and asking questions. - Giving information – this involves using the information system and books to find out the correct information. - Giving advice – this involves explaining information to the client outlining their choices so they can decide what to do. - Giving practical help – for example: filling in forms, doing a benefit calculation, communicating with another agency on behalf of a client. - Keeping accurate records – this involves making a record of the client’s details so that further help can be given if a client returns to the CAB. - Carrying out administrative task such as filing case notes, amending information, etc. - Reading or attending training to keep up-to-date on important issues. - Attending CAB meetings. The training will consist of recorded taught sessions as well as emodules to consolidate your learning. This online learning will take a maximum of 3 months to complete but as you will be working at your own pace you may find you complete it quicker. Once you have applied for this opportunity you will be contacted within 5 working days to discuss this opportunity further. If you are interested please click the ‘apply’ button below (available when logged in and registered). You will then be contacted by the Learning & Development Coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow.