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: Support Volunteers are directly involved with visitors to the Kyle Ward Oncology Day Unit, Ayr Hospital offering support in a safe and positive environment where there is continuous support from paid NHS staff and other volunteers complementing, not replacing, their work. Responsible to: Head of Cancer Support Services (HoCSS) Hours: Thursday and Friday, 9am – 1pm or 1pm – 5pm. Key Tasks: • Offer a warm welcome in clinical waiting areas. • Put visitors and patients at ease, offering a listening ear and an understanding manner. • Preparing and offering light refreshments (tea, coffee and juice). • Be familiar with the services offered by ACS. • To ensure patients know where facilities are located. • Referring any patient concerns about their clinical care to a nurse. • Participate as part of a team. • Attend regular support sessions with HoCSS. • Adhere to the policies and procedures of ACS. • Undertake training sessions relevant to your role. • Other duties as required Personal specification: • Volunteers must be 18 or over. • This is not a clinical role, and you will not be shadowing or assisting staff. • Willingness to undertake any necessary training as outlined by staff. • Ability to work as a team player. • Ability to communicate well with patients. • Enjoy interacting with people. • Warmth, sensitivity, and a willingness to listen. • Patience and composure. • A caring, empathetic, sensitive manner and a non-judgemental approach. • Reliable/ dependable and flexible. • Understanding of confidentiality. • Have a positive outlook and enthusiastic approach. Personal specification: • Volunteers must be 18 or over. • This is not a clinical role, and you will not be shadowing or assisting staff. • Willingness to undertake any necessary training as outlined by staff. • Ability to work as a team player. • Ability to communicate well with patients. • Enjoy interacting with people. • Warmth, sensitivity, and a willingness to listen. • Patience and composure. • A caring, empathetic, sensitive manner and a non-judgemental approach. • Reliable/ dependable and flexible. • Understanding of confidentiality. • Have a positive outlook and enthusiastic approach. Additional requirements and general information: • Successful placement will be dependent on Disclosure Scotland PVG, Covid Age Risk assessment and two-character references. • Maintain patient confidentiality, at all times. • Volunteers should not: undertake duties outside this role description without checking first with the Nurse in Charge / HoCSS; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care. • A volunteer can offer emotional support and empathy but must under no circumstances offer advice or medical opinion on a patient’s treatment. • Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees. • Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the HoCSS prior to undertaking this role. • You will be required to undertake training relevant to the role including ACS induction; role training prior to ward placement and other training as identified for the role whilst on placement. • Ability to commit to the same times each week would be preferred. • Expenses: All actual travel expenses will be reimbursed. • All volunteers will be provide with 4-6weekly supervision by HoCSS.

Caseworkers visit clients to work out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc. The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually. As part of your local branch you might have access to an office, but many volunteers are based at home. What does this role involve? • Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely • Liaising with clients and completing a form to assess their circumstances • Sign-posting clients onto local services providing specialist advice • Applying on the client’s behalf to military and non-military sources of charitable funding • Arranging for the purchase of goods and services • Keeping in touch with the client so they know how their case is progressing • Keeping in touch with your branch so they know your availability • Keeping up to date with training and SSAFA news so that you are best able to support clients • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.) What can you gain from this volunteering role? • Support people in your community with a military background • Use your skills, knowledge and life experience to benefit others • Support and friendship from your local SSAFA branch and the wider SSAFA community • Experience, training and skills that you can highlight on your CV and in job interviews • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! Minimum Age: 18 Is a criminal record check required? Yes

Caseworkers visit clients to work out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc. The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually. As part of your local branch you might have access to an office, but many volunteers are based at home. What does this role involve? • Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely • Liaising with clients and completing a form to assess their circumstances • Sign-posting clients onto local services providing specialist advice • Applying on the client’s behalf to military and non-military sources of charitable funding • Arranging for the purchase of goods and services • Keeping in touch with the client so they know how their case is progressing • Keeping in touch with your branch so they know your availability • Keeping up to date with training and SSAFA news so that you are best able to support clients • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.) What can you gain from this volunteering role? • Support people in your community with a military background • Use your skills, knowledge and life experience to benefit others • Support and friendship from your local SSAFA branch and the wider SSAFA community • Experience, training and skills that you can highlight on your CV and in job interviews • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! Minimum Age: 18 Is a criminal record check required? Yes

Our Centre volunteers based at the Elizabeth Montgomerie Building, Monklands Hospital, Airdrie will welcome visitors to Maggie's in an informal and friendly way. They chat to help visitors feel at ease, and introduce visitors to a member of staff as appropriate. Volunteers may show visitors around the centre and outline our timetable, as well as helping us keep the centre visitor-ready.

Are you passionate about the support we offer to autistic and neurodiverse children, young people, adults and their families? Would you like to be part of our team and help raise awareness of our charity, the work we do and be a key member of our events and volunteer team, mainly onboard Binky the Sensory Bus? You will be part of our volunteer team who bring a variety of different skill sets and experience to A-ND, essential in our ability to deliver key support and services throughout north Scotland. You will be part of our unique and exciting new Binky the Sensory Bus Project, who will be traveling throughout Aberdeen City and Aberdeenshire, providing a much needed sensory environment and safe space for children and young people. This project is a first of its kind in this area and indeed, in Scotland. The volunteer role includes: • Helping present our sensory bus and its facilities at social and promotional events • Talking to the public and raising awareness about the services that we offer at Autism and Neurodiversity North Scotland • Have an awareness of health and safety within Binky the Sensory Bus and ensure all risk assessments in place are followed. • Become familiar with A-ND health, safety, and fire regulations, ensuring they are implemented and followed in line with National Care Standards and SSSC Code of Practice. • Ensure that matters concerning individual children, young people and their families are kept strictly confidential. • Report any areas of concern or risk to the Team Leader, Services Manager or where appropriate, Chief Executive Officer, in line with out Safeguarding, Adult and Child Protection Procedures. • To maintain confidentiality for the A-ND and its staff A fantastic opportunity to help and make a real difference. For more information please contact Lyndsay Hay at email: lyndsay.hay@a-nd.org.uk or telephone: 07858363544.

We have been providing therapies and support for people living with MS and other conditions since 1984 from our Therapy Centre in Leith. We actively encourage and support volunteering opportunities – they are vital to our organisation and everything we do. We welcome people from all walks of life who can support us and provide a welcoming and friendly face. You will be trained and supported in the operation and delivery of our oxygen therapy service. This is a vital and beneficial therapy for many of our clients in the management of their long-term condition. We also offer volunteering opportunities with our physiotherapy service, administration and in fundraising activities. https://form.jotform.com/210402577045347

Friends of Hillcrest is a charity group ran by many volunteers to support Hillcrest Care home in Girvan. We also look for volunteers to support our residents at the care home. Friendly faces visiting our older residents on a regular basis at a time that is convenient to both the resident and yourself. You could sit down with a tea and chat about your lives, or maybe a chat while you play cards. As a volunteer, you can be the vital link between the resident and the outside world. You can really make a difference, with the residents having something to look forward to.

Friends of Hillcrest is a charity group ran by many volunteers to support Hillcrest Care home in Girvan. We also look for volunteers to support our driving team to be an extra pair of hands when out on our trips. Taking residents for trips out to places such as the seaside, bring back happy memories and provides so much joy. This encourages the residents to talk about their memories and can prove to be a powerful stimulant, providing a much-needed change of scene along with a breath of fresh air. Being a volunteer, supporting these day trips will definitely make a change to the residents. Volunteers will come from a wide range of backgrounds and will have many different qualities and skills. Essential qualities for this role are: an enthusiastic and positive attitude and being a team player, willing to work with others from a range of backgrounds. Throughout the volunteering opportunity you will gain new skills and experience working with residents, their families and carers. You will also gain practical experience of assisting a group of people on a minibus and day trips.

For people leaving hospital, adjusting to life at home can be a difficult time. Helping someone get their essential shopping, pick up their prescription or get the heating turned on can make all the difference for them to feel safe at home. We are looking for volunteers who live in Ayrshire and are able to volunteer at least 4 hours per week from Monday to Friday, 9:00 am to 5:00 pm. Are able to drive and have use of a vehicle, this is preferred if providing outreach support but not essential. If you will be driving for this role you need to have held a full driving licence for at least 2 years which allows you to drive in the UK. Have good communication skills. Are warm, friendly and able to empathise with others. Are reliable and passionate about making a difference to the lives of vulnerable people. Due to the nature of this role, applicants must undergo an Enhanced PVG (Protecting Vulnerable Groups) check. Please apply directly via the British Red Cross link

Why we want you 1 in 5 people in the UK say they are lonely. Volunteers like you help people to gain confidence so that they can reconnect with their local community. What you will be doing Give companionship to people in their home or in the community. Help people to build confidence and self-esteem. Support people with everyday tasks such as shopping or doctor appointments. Help people to use local community services and social groups. Keep records of tasks. The skills you need Warm and friendly with empathy for others. Good communication skills. Encouraging and supportive. Enjoy meeting and spending time with new people. Can work independently and as a part of a team. What's in it for you Meet new people and be part of a dynamic and inclusive team. A great opportunity to develop your existing skills and gain new ones. All training and induction for the role (there is no charge for training). Reasonable pre-agreed travel expenses for the role including for attending training. An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives