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About this role Within this role you will support the Centre, under the supervision of the Advice Team Leader. You will be able to speak to people seeking advice to ascertain their needs and assist with basic casework. This role will help to extend the capacity of the Advice team, and also the Reception/Referral Officer, by complementing their existing job functions. Typical volunteer tasks include: • Obtain individual detailed information regarding housing issues and needs including health, disability and other key details to complete referrals. • Help identify, assess, prioritise service users’ needs and record them for Advisers • Discuss & transfer more complex case enquiries to existing Advisers • Conduct face-to-face meetings with service users with the purpose of guiding a course of action to assist resolve problems and assist in the completion of consent mandates • Fill out relevant forms for case opening and closure • Maintain effective records of tasks undertaken for every case by recording progress notes, and all communications with service users, in the case files • Acquire knowledge of various community-based and/or governmental resources • Provide direction and actively signpost and refer service users to other support & resources • Participate in special projects/duties as assigned by the Advice Team Leader • Assist with regular case reviews with Advice Team Leader • Help gather service user feedback and prepare case studies when cases close • Encourage engagement with the Centre’s services for those in need • Volunteer effectively alongside other volunteers and employees What we are looking for: • Excellent communication skills using speech, writing and other appropriate methods • Confidence in communicating with a wide range of people from different backgrounds, abilities and needs • Previous experience in casework recording is desirable but not essential, as support and training will be provided • An understanding of overcoming barriers to reach vulnerable service users • The ability to use own initiative and manage allocated tasks with minimal supervision • Knowledge of and ability to use Microsoft packages in particular Excel and Word • Knowledge of local South Ayrshire area is advantageous • Use of own transport advantageous • Empathetic towards the situation and needs of Service Users • Previous experience of supporting vulnerable groups is desirable but not essential • Willing to uphold the Fundamental Principles of Ayr Housing Aid Centre SCIO and adhere to our Volunteer Policy What we offer: • A full induction, support and supervision throughout your volunteering period • In-house training related to the role • Valuable exposure to the work of Ayr Housing Aid Centre • Opportunity to be part of a well-established and award-winning local charity • Reimbursement of reasonable expenses Limitations of post: Ayr Housing Aid Centre SCIO services are regulated by the Scottish National Standards for Housing Information and Advice, Care Inspectorate and the SSSC. It is an offence to provide housing advice or services unless a person is regulated by the designated professional body. Under no circumstances should volunteers give detailed housing advice to service users. However, as a volunteer you will be able to engage, take information, signpost to partner organisations and ensure they are linked with an appropriately trained Adviser. Your role will be to establish the link with the service user, gather information and statistics, ensure positive engagement, give basic information and pass to a skilled Adviser. Through time you may become a permanent placement and seek to improve your skills to enable you to be able to have the knowledge to be able to give advice at a type II level. Volunteer roles are unpaid, but we can reimburse volunteers for travel costs and lunch expenses if volunteering for a full day. All training required for the role will be provided inhouse by the Centre. To apply: Please send your CV and Covering Letter (maximum length 1 side of A4 please) to info@ayrhousingaidcentre.com In your Covering Letter please explain how you meet the requirements above and why you are specifically interested in volunteering with Ayr Housing Aid Centre SCIO. Please include the contact details of 2 referees that we may contact if you are successful. Please call Hilary on 01292 288111 if you wish more information or simply wish to talk through the role and have any questions. Have a look at our website www.ayrhousingaidcentre.com for more information on what we do.

In your role you will support different teams across CHSS to recruit new volunteers in your local community either face to face, engaging with local community partners and utilizing online social media platforms. Volunteers are vital to the running of our services, shops and our fundraising events. With your help we can reach more people across Scotland to raise awareness of CHSS. Your main tasks include: Identify suitable local organisations and networks to promote our various volunteer roles to. Use social media to advertise volunteer opportunities. Use offline methods such as presentations and posters to recruit volunteers in the community. Raise awareness and the profile of CHSS

Blantyre Victoria YFC is the youth and adult section of Blantyre Victoria FC and are the youth pathway into Blantyre Victoria FC senior team. We provide a place for young people who share an interest in football to come along and join in. We are looking for someone to help with all forms of social media. To help raise awareness and the profile of the club of all the hard work taking place on and off the pitch. You do not need to be an expert in social media but have a keen interest in how this type of platform can help communicate with a wider audience.

Within this role you will support the Centre under the supervision of the Office & Compliance Manager to engage with the community, voluntary groups, other support organisations to reach out and publicise our services to potential Service Users and other agencies. This engagement will help to raise the profile of the Centre in the wider sector; identify new Service Users who might benefit from accessing our services; and help encourage donations to the charity. Typical tasks include: • Engaging with community and voluntary groups, and other support organisations in the South Ayrshire area to raise the profile of Ayr Housing Aid Centre SCIO and reach out to Service Users • Supporting drop ins/events and give presentations about Ayr Housing Aid Centre’s work • Developing presentations/promotional materials with the Office & Compliance Manager • Receiving donations • Maintaining effective records of tasks undertaken, passing on enquiry sheets to the Advice team • Encouraging engagement with the Centre’s services for those in need • Volunteering effectively alongside other volunteers and employees What we are looking for: • Excellent communication skills using speech, writing and other appropriate methods • Confidence in communicating with a wide range of people from different backgrounds, abilities and needs • Previous experience in community engagement and outreach is desirable but not essential as support and training will be provided • An understanding of overcoming barriers to reach vulnerable Service Users at risk • The ability to use own initiative and manage allocated tasks with minimal supervision • Knowledge of and ability to use Microsoft packages in particular PowerPoint • Knowledge of local South Ayrshire area is advantageous • Use of own transport advantageous • Empathetic towards the situation and needs of Service Users • Previous experience of supporting vulnerable groups is desirable but not essential • Previous experience of handling donations advantageous • Willing to uphold the Fundamental Principles of Ayr Housing Aid Centre SCIO and adhere to our Volunteer Policy Limitations of post Ayr Housing Aid Centre SCIO services are regulated by the Scottish National Standards for Housing Information and Advice, Care Inspectorate and the SSSC. It is an offence to provide housing advice or services unless a person is regulated by the designated professional body. Under no circumstances should volunteers discuss housing matters with service users. However, as a volunteer you will be able to engage, take information and ensure they are linked with an appropriately trained Adviser and your role will be to establish this link to ensure positive engagement. Wherever volunteers are approached for housing advice they should always refer them to Ayr Housing Aid Centre employees. Volunteer roles are unpaid, but we can reimburse volunteers for travel costs and lunch expenses if volunteering for a full day. All training required for the role will be provided inhouse by the Centre. To apply: Please send your CV and Covering Letter (maximum length 1 side of A4 please) to info@ayrhousingaidcentre.com In your Covering Letter please explain how you meet the requirements above and why you are specifically interested in volunteering with Ayr Housing Aid Centre SCIO. Please include the contact details of 2 referees that we may contact if you are successful. Please call Hilary on 01292 288111 if you wish more information or simply wish to talk through the role and have any questions. Have a look at our website for more information on what we do.

Excellent opportunity for someone looking to demonstrate their skills as a Digital Content Creator. We are looking for a volunteer Content Creator to write and create engaging media to populate our social media pages. This could include short videos, interviews, gifs and other content pieces to drive traffic to our premises in Rosewell.

We are looking to recruit an enthusiastic and reliable volunteer to support our community engagement team. Working directly under the Centre Manager the successful candidate will work on producing and implementing a marketing plan as well as maintaining communication across our social media platforms such as facebook, Instagram & twitter. Do you have experience in promoting organisations in social media platforms? We need your expertise and help!

Shetland Women's Aid are looking for women to join us in promoting the safety and wellbeing of women and children in Shetland who are affected by domestic abuse and gender-based violence. SWA is a registered charity funded by local and national grant aid to provide safety planning, counselling, refuge, advice and guidance about housing, finance and legal issues to women. There is also a children and young person's service focused on offering therapy and support to children and young people. The aim for Shetland Women's Aid is 'An equitable society in which women, children and young people are valued participants, able to determine their own future and are free from all forms of abuse.' As a trustee you will be instrumental in helping us realise our vision and mission. Part of your role will be to ensure that our day to day operation fulfils our strategic vision. If you decide to join Shetland Women's Aid, you can make a real difference to the women and children who experience domestic and sexual abuse.

To develop and deliver a bi monthly digital newsletter for A Listening Ear which would help us to develop a membership , recruit new volunteers, encourage local support regarding fundraising, showcase our service and the events we intend holding, encourage feedback and ideas from our community to improve our service.

Would you like the opportunity to support Mary’s Meals’ work to feed hungry children in some of the world’s poorest countries and help give them a brighter future? We\'re looking for volunteers to join our global movement, to help raise awareness about Mary\'s Meals . As a volunteer speaker you can contribute as an individual or become part of one of our local groups of passionate volunteers, helping to grow our movement by motivating and inspiring people in your local community to support our work. Volunteering activities could include - Sharing our story (in person) with local community organisations, schools, churches, and faith groups.

Dunnet Forestry Trust is a community Woodland in Caithness, they are looking for someone with technical skills to help them update/revamp their Facebook and website page. This is a voluntary role to help the organisation because there is a gap in skills in this particular field with the current volunteers and development officer.