The Quality Walkround volunteer will require a high level of concentration when carrying out interviews. The ability to track and record feedback/activity accurately and consistently. The ability to summarise key issued and actions arising from the walkrounds. The need for actively listening skills and good communication skills and willingness to work with staff in clinical settings. Sensitive enquiry to find out what works well and what does not in wards whilst identifying points that can be improved both in terms of quality and safety.
This role involves visiting wards to carry out interviews with patients and visitors as directed by the Head of Department. Maintain records of interviews and audits in line with guidelines. Return reports to appropriate departments.
Volunteers must show a willingness to undertake training and comply with NHS Golden Jubilee policies and procedures.
You will visit Astley Ainslie Hospital to chat to patients and provide social stimulation. This really helps to relieve some of the boredom and frustration patients sometimes feel whilst in hospital. You will also have an opportunity to serve patients teas and coffees, serve meals (evening shift only), and complete other ad-hoc tasks as directed by the ward staff. With additional training, you may also have opportunities to take patients outside for walks during spells of nice weather.
You will carry out meaningful activities one-to-one with patients such as painting, playing board games, listening to music, looking through old photographs to reminisce, doing quizzes and crossword puzzles or completing a storybook of the patient’s life. You will also help facilitate group activities with patients during special events like afternoon teas or parties. Where trained, you may also have opportunities to take patients outside for walks and assist with feeding at mealtimes.
Ayrshire Cancer Support exists to ensure that help is readily available for those who need it. In line with this mission Ayrshire Cancer Support seeks to involve volunteers to: ensure our services meet the needs of our clients; provide new skills and perspectives and increase our contact with the local community we serve. We need volunteers to assist in our Ayrshire Cancer Support Shop for Good.
Serving members of the public as Cashier on the shop till.
Sorting and grading stock, hanging, sizing and tagging clothes for display.
Housekeeping.
Dusting, hoovering, polishing and cleaning.
Replenishing stock in the shop.
Rotating stock.
Steam Cleaning.
Safe storage of goods.
Pricing and displaying stock
We could not continue without our volunteers. You can volunteer as little or as much time as suits you.
If you are interested in helping out at the shop, contact us on 01563 538008 or admin@ayrshirecs.org
Volunteering gives you the opportunity to meet new people, use your free time in a useful way, add to your CV and help others.
: Support Volunteers are directly involved with visitors to the Kyle Ward Oncology Day Unit, Ayr Hospital offering support in a safe and positive environment where there is continuous support from paid NHS staff and other volunteers complementing, not replacing, their work.
Responsible to: Head of Cancer Support Services (HoCSS)
Hours: Thursday and Friday, 9am – 1pm or 1pm – 5pm.
Key Tasks:
• Offer a warm welcome in clinical waiting areas.
• Put visitors and patients at ease, offering a listening ear and an understanding manner.
• Preparing and offering light refreshments (tea, coffee and juice).
• Be familiar with the services offered by ACS.
• To ensure patients know where facilities are located.
• Referring any patient concerns about their clinical care to a nurse.
• Participate as part of a team.
• Attend regular support sessions with HoCSS.
• Adhere to the policies and procedures of ACS.
• Undertake training sessions relevant to your role.
• Other duties as required
Personal specification:
• Volunteers must be 18 or over.
• This is not a clinical role, and you will not be shadowing or assisting staff.
• Willingness to undertake any necessary training as outlined by staff.
• Ability to work as a team player.
• Ability to communicate well with patients.
• Enjoy interacting with people.
• Warmth, sensitivity, and a willingness to listen.
• Patience and composure.
• A caring, empathetic, sensitive manner and a non-judgemental approach.
• Reliable/ dependable and flexible.
• Understanding of confidentiality.
• Have a positive outlook and enthusiastic approach.
Personal specification:
• Volunteers must be 18 or over.
• This is not a clinical role, and you will not be shadowing or assisting staff.
• Willingness to undertake any necessary training as outlined by staff.
• Ability to work as a team player.
• Ability to communicate well with patients.
• Enjoy interacting with people.
• Warmth, sensitivity, and a willingness to listen.
• Patience and composure.
• A caring, empathetic, sensitive manner and a non-judgemental approach.
• Reliable/ dependable and flexible.
• Understanding of confidentiality.
• Have a positive outlook and enthusiastic approach.
Additional requirements and general information:
• Successful placement will be dependent on Disclosure Scotland PVG, Covid Age Risk assessment and two-character references.
• Maintain patient confidentiality, at all times.
• Volunteers should not: undertake duties outside this role description without checking first with the Nurse in Charge / HoCSS; undertake any manual handling tasks without the appropriate training; undertake patients’ personal or clinical care.
• A volunteer can offer emotional support and empathy but must under no circumstances offer advice or medical opinion on a patient’s treatment.
• Volunteers are in place to complement the work of the paid staff and are not used to replace roles that are normally undertaken by paid hospital employees.
• Volunteers are bound by the ‘Volunteer Agreement’ which should be signed and returned to the HoCSS prior to undertaking this role.
• You will be required to undertake training relevant to the role including ACS induction; role training prior to ward placement and other training as identified for the role whilst on placement.
• Ability to commit to the same times each week would be preferred.
• Expenses: All actual travel expenses will be reimbursed.
• All volunteers will be provide with 4-6weekly supervision by HoCSS.
The is a varied role and could include lifting heavy furniture and electrical items, electrical testing ( testing our donated electrical items to make sure they work), customer service, helping to keep the shop spick and span,
making our donated stock and shop floor clean and presentable, handyperson tasks (includes assembling and dismantling as necessary, occasional repair work), helping with rotation of stock, pricing, operating the till and visual merchandiser tasks such as creating displays.
The is a varied role and could include lifting heavy furniture and electrical items, electrical testing ( testing our donated electrical items to make sure they work), customer service, helping to keep the shop spick and span,
making our donated stock and shop floor clean and presentable, handyperson tasks (includes assembling and dismantling as necessary, occasional repair work), helping with rotation of stock, pricing, operating the till and visual merchandiser tasks such as creating displays.
Are you a Super Salesperson? A Fashionista? A Skilled Upcycler? Our shops are a hub of activity and if you’re interested in donating your time to help your local Hospice, please get in touch with Strathcarron Hospice:
https://www.strathcarronhospice.net/apply-for-volunteering
We are looking for friendly, creative & reliable people in our busy shop to help serve customers, operate the till and prepare, price & display stock. Hospices of Hope is the leading palliative care charity in South Eastern Europe. We think everyone deserves the best possible care at the end of life but in countries like Romania, Serbia and Moldova, many people still die in pain without physical, spiritual or emotional comfort.
Glasgow Children's Hospital Charity are back in Buchanan Galleries this Christmas and this year is going to be the best yet! Our pop up shop with a variety of gifts & GCHC merchandise will return along with our gift wrapping service (from the 9th of December onwards) and we’ll also be collecting whilst our fantastic choirs perform. Come join in the fun and get into the festive spirit!
Our Buchanan Galleries Christmas activity will run from the 13th of November all the way through to the 24th of December and we have morning (9am to 2pm) and afternoon/evening (2pm to 7pm) shifts available.
This is a great opportunity for anyone that enjoys interacting with the public and would like to have a direct impact by helping to raise vital funds that support our young patients, their families and our NHS heroes at the hospital.
If you would like more information or have any questions before registering an interest then please feel free to contact our Fundraising Volunteer Manager, Becky, by e-mail volunteer@glasgowchildrenshospitalcharity.org or by phone 07388 222168.
We look forward to welcoming you to Team GCHC!