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SHAX supports local people in crisis through homelessness and/or poverty. We provide practical help to individuals and families facing hardship, to ensure that they are not without basic household essentials when moving to their new tenancy. To support our aims we run a busy furniture warehouse at Merrick House, The Crichton in Dumfries. Warehouse Assistant tasks are varied and you can support us with the following: - Stock control and preparing stock for sale - Basic repair and renovation of furniture - Assisting customers and merchandising items - Preparing starter packs for our clients - Cleaning and basic maintenance of the premises

A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully.

How can you help? We are recruiting a team of Charity Ambassadors to help develop engagement across each Region, to maximise opportunities to raise funds and increase support from the Community. You will be actively involved with The Charity on the ground and play a key role working alongside the Regional Community Fundraisers, as and when required: • Identifying various opportunities in your local area to raise awareness of The Charity & our wide range of Fundraising Campaigns. This could anything from contacting your local supermarket’s ‘Community Champion’ and organising an information stand and bucket collection or supporting a Supporter Group meet up in your area. • Representing The Charity in your area, by undertaking presentations & cheque collections at schools, local companies & community groups • Helping us to recruit new fundraisers and supporting those who are already signed up for a campaign, in your area. For example, attending a local Twilight Walk or promoting The Big Bake to local companies. What impact will you have? By amplifying The Charity's voice in your local area, you'll help increase the impact of fundraising campaigns & help grow funds and support us in accelerating a cure for everyone affected by a brain tumour diagnosis. ABOUT THE BRAIN TUMOUR CHARITY We are the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally. Committed to saving and improving lives, we’re moving further, faster to help every single person affected by a brain tumour. We’re set on finding new treatments, offering the highest level of support and driving urgent change. And we’re doing it right now. Because we understand that when you, or someone you love, is diagnosed with a brain tumour – a cure really can’t wait. 75% of people diagnosed with a glioblastoma brain tumour will not survive for more than a year 28% of brain tumour patients have visual impairment Supporting us to raise funds & awareness We’re looking for people who are: • Passionate about the Charity and our vision • Flexible and willing to get involved as and when opportunities arise • Confident and comfortable in undertaking presentations to a wide range of audiences • Skilled at spotting new opportunities to raise awareness and funds • Friendly, approachable and able to communicate at all levels • A team player, who is also able to work on their own initiative. We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities.

Our Helper Volunteers give companionship and emotional support to people living with a terminal illness and their families. Up to 3 hours a week, having a chat, helping someone to an appointment or just providing a friendly ear.

Why we want you Bring your listening and communication skills to support people living with cancer to feel less isolated and lonely and to help with practical tasks that they are temporarily having trouble with. By joining us you’ll be doing something amazing for people, so they can continue to feel connected to the world outside and helping them find their best way through. Together, we can be right there for people with cancer. What you will be doing Providing face-to-face support in the community or in people’s homes to alleviate loneliness and help with simple practical tasks Adopting a non-judgemental and supportive approach to understand the needs and concerns of people living with cancer Supporting 1-3 people living with cancer every week for up to 12 visits Completing post call ‘records of activity’ reports and using all required systems Joining group catch up calls every 4-6 weeks to get key updates and/or share good practice Volunteering within agreed hours and following all best practice guidelines Signposting to additional support if required and raising any further concerns with the Macmillan team What's in it for you Meet new people as part of a friendly team that makes a difference Use and develop your communication and people skills Have a rewarding experience making a difference to people living with cancer who are especially isolated Receive an induction, relevant training, the support you need to carry out your role, and agreed out-of-pocket expenses (reimbursed within our guidelines).

What you will be doing Leading initial home visits and risk assessments for Community Buddying, Inputting and updating sensitive personal information on our data system Matching service users with volunteers, following our matching process, Checking in with service users and volunteers after their first call or visit Supporting Buddy Volunteer recruitment and induction. Acting as a point of contact for Buddy volunteers regarding wellbeing, offering group support sessions and signposting to wellbeing resources. Attending regular team meetings to share good practice. Having regular calls and meetings with a Volunteering Services Delivery Lead

4x4 Drivers with own vehicle Summary of Role: Strathclyde 4×4 Response was established in early 2011 following the severe winter weather making it difficult for many vital services to function. We aim to be able to assist numerous organisations during times of difficult driving conditions from delivering meals on wheels to vulnerable people, and helping community nurses visit their patients.

Serve the public, maintain cleanliness of shop, stock rotation.

Front of House - taking and selling tickets, recording numbers of people present in building. Bar - selling soft drinks, alcohol and following licensing rules.

Being an adviser is a very varied role. As an adviser your main responsibilities will be: • Interview clients at drop-in sessions and appointments in the bureau and occasionally by phone and outreach sessions; • Listening to clients and letting them explain the problem. Helping the client to clarify the issues by exploring the problem through active questioning; • Provide information to clients from the Citizens Advice Bureau electronic information system, reference books and other sources; • Explain the choices and consequences the client faces to enable clients to make informed choices; • Give practical support to clients by writing letters, completing forms, doing basic benefit calculations, making telephone calls and speaking or writing to other agencies on their behalf; • Refer / signpost clients to other agencies for specialist/additional support; • Keep accurate case records of meetings with clients on official computer databases; • Identify common issues that affect many clients to prevent future problems; • Maintaining basic office administration, e.g. filing case notes, amending information, telephone calls and any other appropriate tasks as required; • Committing to a minimum of two volunteer sessions per week is required, either 9am – 1pm or 1pm - 5pm. and for Dumfries, on a rota, cover one evening sessions which can occur every 6-8 weeks; • Attend volunteer/staff meetings as arranged. Volunteer Administrator: Administrators ensure that bureau systems run smoothly. Good support is essential for the running of any organisation, and a Citizens Advice Bureau is no different. Being part of our admin team is a rewarding and varied role. As an administrator your main responsibilities and tasks will include: • Reception duties – greeting clients and arranging appointments; • Receiving and sending faxes, mail, email and telephone calls; • Filing and photocopying; • Using word processing packages, spreadsheets, and databases; • Developing and maintaining administrative systems; • Stock control of leaflets, materials, ordering forms and updating information; • Keeping reception area of information up to date and replenished; • Helping to arrange events; • Taking notes and minutes at meetings;