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As a Dumfries & Galloway Blood Bike rider, someone may be reliant on a product you are transporting urgently, therefore professionalism and safety is hugely important. To ride our bikes you must hold a current (within the last 3 years) advanced riding qualification such as: 1) The Institute of Advanced Motorists (IAM) 2) The Royal Society for the Prevention of Accidents (RoSPA) 3) Police advanced riding certificate 4) Armed forces advanced riding certificate 5) Diamond advanced riding 6) DSA Enhanced Rider scheme, with ‘A’ grades across all modules If you don’t hold an advanced riding qualification, you may use your own bike (subject to having valid insurance, MOT and road tax). You will be required to sit an assessment ride with us before becoming part of our team.

Dumfries & Galloway Blood Bikes provide their service free of charge to the NHS, and is run entirely by dedicated volunteers who receive no compensation for their time or costs. Duty Controllers are the unseen heroes of our team who organise hospital runs and contact on-call riders/drivers. They liaise with hospitals and riders/drivers. Quick thinking at 3am in the morning, they are able to keep calm under pressure.

Volunteers are needed to help with fundraising, from helping at coffee mornings to organising bigger events. Experienced fundraisers will bring ideas for fundraising activities, while others may want to help wit the events organised.

SHAX is looking for volunteers to join their team at the SHAX Shop in Dumfries town centre. We’re looking for people who are passionate about fashion, homewares and support SHAX’s values to help local people in crisis through homelessness and/or poverty. This is a great opportunity to gain experience in a retail environment. The role involves the following: • Working with our shop team • Being polite and friendly, with good customer service skills • Merchandising and assisting with shop displays • Packing and wrapping purchases • Option to specialise in a particular department, e.g. toys, clothing, books • Tidying the shop floor when not busy • Pricing donated goods

Being an adviser is a very varied role. As an adviser your main responsibilities will be: • Interview clients at drop-in sessions and appointments in the bureau and occasionally by phone and outreach sessions; • Listening to clients and letting them explain the problem. Helping the client to clarify the issues by exploring the problem through active questioning; • Provide information to clients from the Citizens Advice Bureau electronic information system, reference books and other sources; • Explain the choices and consequences the client faces to enable clients to make informed choices; • Give practical support to clients by writing letters, completing forms, doing basic benefit calculations, making telephone calls and speaking or writing to other agencies on their behalf; • Refer / signpost clients to other agencies for specialist/additional support; • Keep accurate case records of meetings with clients on official computer databases; • Identify common issues that affect many clients to prevent future problems; • Maintaining basic office administration, e.g. filing case notes, amending information, telephone calls and any other appropriate tasks as required; • Committing to a minimum of two volunteer sessions per week is required, either 9am – 1pm or 1pm - 5pm. and for Dumfries, on a rota, cover one evening sessions which can occur every 6-8 weeks; • Attend volunteer/staff meetings as arranged. Volunteer Administrator: Administrators ensure that bureau systems run smoothly. Good support is essential for the running of any organisation, and a Citizens Advice Bureau is no different. Being part of our admin team is a rewarding and varied role. As an administrator your main responsibilities and tasks will include: • Reception duties – greeting clients and arranging appointments; • Receiving and sending faxes, mail, email and telephone calls; • Filing and photocopying; • Using word processing packages, spreadsheets, and databases; • Developing and maintaining administrative systems; • Stock control of leaflets, materials, ordering forms and updating information; • Keeping reception area of information up to date and replenished; • Helping to arrange events; • Taking notes and minutes at meetings;

Sandside Community Garden Association is a constituted organisation which relies on the support of dedicated volunteers to manage and support with the day to day activities of running the organisation. The role of garden volunteer involves general maintenance and upkeep of the garden and allotment space which is based in North West Dumfries, to help to transform the space into a sanctuary for the local community. Duties may include planting and pruning plants and vegetables, maintaining the grass, sweeping, painting and any other relevant duties. Volunteers will work in a team with other garden volunteers to share the workload.

The SPRING Social Prescribing Project supports people self-manage long term health conditions and connects them with local activities and support available. Volunteers assist individuals through providing regular contact and a non-judgemental listening ear as well as identifying relevant local support available.

Front of House - taking and selling tickets, recording numbers of people present in building. Bar - selling soft drinks, alcohol and following licensing rules.

Volunteer Trustee Treasurer to oversee financial record keeping and reporting at Kate’s Kitchen. Role is fully supported by professional Accountants, a bookkeeper and charities General Manager. Keep proper accounting records, prepare statement of accounts including activities, independently examined, audited. Copy of accounts and annual return to OSCR.

Annandale Community Transport operate 4 cars and 4 mini buses to provide transport to residents to hospital appointments both with in the the region and further afield. Board Directors are responsible for the running of the organisation and ensuring that ACTS is properly managed and provides the service it was set up to deliver.